All shipments contain a tracking number because we always value transparency and everyone’s safety.
Shipments will always be dispatched by the carrier CTT using the Express service.
Estimated delivery times vary between 2 and 4 working days for buyers in Portugal, between 5 and 10 working days for buyers in Europe, and between 7 and 20 days for the rest of the world (outside Europe).
You can track your order by placing the tracking number on the carrier’s website: https://www.ctt.pt/particulares/index
After the stipulated deadline, you must contact us so that we can offer support regarding your order. We will reimburse you if your package is returned for reasons beyond the recipient’s control or is declared lost by the carrier.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition in which you received it, without wear, with tags, original packaging and gift items. You will also need your receipt or proof of purchase.
To initiate a return, you can contact us at figueiredo@figueiredoprint.com.
Buyers are responsible for shipping costs for returns. If the item is not returned in its original condition, the buyer will be responsible for any loss of value.
If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the problem and correct it.
Certain types of items cannot be returned, personalized products (such as special orders or personalized items). Please contact us if you have questions or concerns about your specific item.
We will notify you as soon as we receive and inspect your return and let you know whether or not your refund is approved. If approved, you will be automatically refunded to your original payment method within 10 business days. Keep in mind that it may take some time for your bank or credit card company to process and post your refund as well. If more than 15 working days have passed since we approved your return, please contact us by at Support.
You can always contact us with any questions at Support.
Frequently Asked Questions
Welcome to FPDecor.com – Where Your Space Meets Your Style
Transform your environment into a captivating paradise with our personalized and themed decor, expertly designed to elevate every corner of your home while reflecting your unique personality. Whether you’re upgrading your gaming station, creating the ultimate streaming setup, or redesigning your home theater, our exclusive collection merges cutting-edge technology, artistic design, and unmatched creativity to bring your vision to life.
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What truly sets FPDecor apart is the seamless integration of technology with design. Imagine wireless lighting that dances to your favorite tunes, smart art frames that adapt to your mood, or innovative decor that turns your space into an interactive masterpiece. With FPDecor, your setup will not only be beautiful but also highly functional and uniquely yours.
Elevate your surroundings. Celebrate your style. Let FPDecor help you create a space that inspires and empowers you—whether you’re a streamer, a gamer, or simply someone who loves exceptional design.